DELIVERY FAQ
Delivery & Setup FAQ
Same-day delivery, white glove setup, old mattress removal — everything about getting your mattress home.
We don't just sell mattresses — we deliver, set up, and remove your old one. Our delivery team handles everything so your only job is enjoying your new mattress. Same-day and next-day delivery available throughout greater Los Angeles.
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Common Questions
Free local delivery included on most mattress orders within our LA delivery zone. White glove setup and old mattress removal also included. Full delivery details →
Same-day and next-day on in-stock items throughout greater LA. Call (800) 218-3578 to confirm availability. Same-day details →
Yes — free old mattress and foundation removal included with most deliveries. Just strip the bedding before our team arrives. We dispose responsibly.
Our team carries the mattress to your bedroom, sets it up on your frame, removes all packaging, and assembles adjustable bases if applicable. All you do is clear a path.
Yes — 7 days a week. Weekend slots fill up faster, so ordering early improves same-day availability. Weekdays have more scheduling flexibility.
Throughout greater LA: West LA, Santa Monica, San Fernando Valley, Pasadena, Glendale, Burbank, South Bay, Long Beach, and surrounding cities. Call to confirm your zip code.
Yes — we deliver to apartments, condos, and multi-story buildings. Our team carries mattresses up stairs and through hallways. Let us know about freight elevator rules in advance.
We offer delivery windows (morning, afternoon, evening). Our team contacts you as they're en route. We accommodate your schedule as closely as possible.
Yes — in-stock adjustable bases delivered and fully assembled same day. Our team syncs the remote/app. Adjustable base FAQ →
Strip bedding from old mattress, clear path from entrance to bedroom (move shoes, rugs, furniture). If tight stairs, let us know when ordering. That's it — we handle the rest.
Rare but we're prepared. Mattresses flex slightly for doorways. For very tight situations, we may temporarily remove the door. Our team always finds a solution.
Yes — call (800) 218-3578 as soon as possible. We're flexible and will find a new time. Same-day rescheduling depends on availability.
Need personal guidance?
Visit any of our Los Angeles showrooms to try mattresses in person, or call for expert advice.